When you use pkluck2, your personal information is entrusted to us. This Privacy Policy transparently explains what data we collect, why we collect it, and how we keep it secure.
To protect pkluck2 users' privacy, we follow the highest industry standards.
Pkluck2 collects certain information to deliver a quality betting experience. This data comes from three main sources — what you provide directly, what is generated automatically during your use of the platform, and what is received through trusted third parties.
| Data Type | Example | Collection Point |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | At Registration |
| Contact Information | Mobile number, email address, home address | During registration and KYC verification |
| Financial Information | BKash/Nagad/Rocket number, transaction history | During deposits and withdrawals |
| Usage Data | Betting history, login timestamps, IP address, device information | While using the platform |
| Technical Information | Browser type, operating system, cookies | Automatically |
We do not collect sensitive personal data such as religion, political views, or health information. Only the information necessary to operate our services is requested.
Pkluck2 uses collected data only for specific, lawful purposes. Each use is clearly outlined below:
We will never use your information in ways that would surprise you or cause you harm. If we introduce any new purpose for using your data, we will inform you in advance and obtain your consent where required.
Pkluck2 never sells your data to third parties. In limited circumstances, certain information may be shared with specific partners — and when it is, we share only the minimum necessary and require confidentiality agreements from all parties involved.
Who your data may be shared with:
Pkluck2 uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.
You can disable cookies through your browser settings, though some platform features may be limited as a result. We do not use any third-party advertising or tracking cookies.
We don't keep your data indefinitely. Each category of information has a defined retention period, determined by legal obligations and business requirements:
Every pkluck2 user has the following rights over their own data. These rights are free to exercise at any time:
You may request a full copy of the information we hold about you.
You may request corrections to any inaccurate or outdated information.
Unless required by law, you may request the deletion of your data.
You can restrict the use of your data for specific purposes.
You can download your data in a readable format.
You may object to marketing or profiling at any time.
To exercise any of your rights, email us at support@pkluck2.bet. We will respond within 30 business days.
Pkluck2 is intended solely for users aged 18 and over. We do not knowingly collect personal information from anyone under 18 under any circumstances.
Age is verified at registration and confirmed through identity documents during the KYC process. If we become aware that a minor's information has been collected, that account will be closed and all associated data deleted immediately.
Pkluck2 employs multiple layers of security to protect your data — covering technical, administrative, and physical safeguards:
In the event of a security breach, we will notify affected users within 72 hours and take prompt corrective action. That said, no system on the internet can guarantee 100% security, so we always recommend staying vigilant.
Our Privacy Policy may be updated from time to time due to business changes, new legislation, or evolving technology. For any such changes, we will take the following steps:
We recommend checking this page regularly. To view a previous version, please contact our support team.
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please get in touch. Our privacy team is always ready to assist you.